Fri05182012

Last update04:00:14 AM GMT

Back Business BlackBerry services in Europe/Middle-East/Africa crash again

BlackBerry services in Europe/Middle-East/Africa crash again

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Just a few hours after Research in Motion said that it had fixed a network outage that affected its services across Africa, Europe and the Middle-East, the system has reportedly crashed again.

The crash comes just after RIM had issued a statement saying all services were now "operating normally".

The
outage on Tuesday was reported due to a failure at a single point in the company's UK-based data warehouse, which handles traffic for the Europe/Middle East/Africa region (including Ghana).

Reports said the outage only affected subscribers on consumer tariffs, but business users were largely unaffected.

In its earlier statement RIM apologized for the inconvenience but gave no further information about the cause of the problems.

The company is equally unforthcoming about the current network failure, although it has been suggested that the network is simply overloaded with traffic from yesterday's outage.

Meanwhile telecom operators offering Blackberry services in Ghana have been sending repeated text messages to their BB customers informing them about the crash and efforts being made by RIM to resolve it.

In the meantime BB customers in Ghana have been experiencing difficulties accessing the internet on their phones.



Story by Samuel Nii Narku Dowuona/Adom News/Ghana


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